We aim to deliver your goods within 72 hours of your order, but please allow 28 days to cover any eventuality.
delivery charges
Delivery is FREE on all mainland UK orders. Call for details on shipping costs outside mainland UK.
next day delivery
If you need your goods urgently, we will try to arrange this, just place your order before 12 noon, Monday to Thursday and we will add an additional £5 to your delivery charge.
stock availability
If an item is temporarily out of stock, we will contact you immediately and inform you of an expected delivery date.
returns
If you need to return an item to us please securely wrap it, including a copy of your invoice and send it to:Illizi Home Ltd (Returns), 12-14 Rose Mills, Hort Bridge, Ilminster, Somerset TA19 9PSWe do not take responsibility for goods lost or damaged in transit. We do not offer freepost on returned items.
guarantee
We think you will be delighted with your order, however if you are not please return it to the address above within 14 days of receipt. We will be happy to exchange or refund the cost of the goods.